SHIPPING POLICY

Swaadkothi Enterprises

Effective Date: September 12, 2026

At Swaadkothi Enterprises, we aim to provide a smooth, reliable, and convenient delivery experience for every customer.

1. Order Processing

All orders placed on our website are processed after successful payment confirmation.

Orders are generally prepared and dispatched within 1–3 business days.

Orders placed on weekends or public holidays may be processed on the next available business day.

2. Shipping & Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

• Courier delays

• Weather conditions

• Public holidays

• High order volumes

• Remote or difficult-to-reach locations

• Transportation or logistical issues

• Circumstances beyond our reasonable control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Shipping charges may vary depending on the delivery location, order value, weight, or other applicable factors.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House / Flat / Building details

• Street / Locality

• City

• State

• PIN Code

• Correct mobile number

Swaadkothi Enterprises will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address or incorrect contact information provided by the customer.

5. Tracking

Where tracking information is available, it may be shared with the customer through the applicable communication channel.

Customers can use the provided tracking information to monitor their shipment.

6. Delivery Attempts

The courier partner may make multiple delivery attempts according to its delivery process.

If the customer is unavailable or unable to receive the order, the shipment may be returned to the sender according to the courier partner's policy.

Additional shipping or re-dispatch arrangements, where applicable, may be subject to the circumstances of the order.

7. Delayed or Lost Shipments

If your order is significantly delayed, please contact our customer support team with your order details.

We will coordinate with the relevant delivery partner where reasonably possible.

Once the order has been handed over to the courier, certain delivery delays or disruptions may be outside our direct control.

8. Damaged Package

If your package appears visibly damaged at the time of delivery, please document the condition by taking photographs/videos and contact us as soon as possible.

We may request relevant evidence and order details to review the issue.

9. International Shipping

Currently, Swaadkothi Enterprises may offer shipping only to selected serviceable locations within India.

International shipping is not available unless specifically stated on our website.

10. Prepaid Orders Only

Swaadkothi Enterprises accepts prepaid orders only.

Cash on Delivery (COD) is not available.

11. Contact Us

For shipping-related questions or assistance, please contact:

Swaadkothi Enterprises

Email:
support@swaadkothienterprises.in

Contact / WhatsApp:
9525853788

Business Address:
Bagodih More, Suriya, Near Sri Ram Plaza, Beside Shivam Fuels